Meaningful, personalised funeral services.
Services & prices
What do to when someone dies.
Planning ahead for a loved one or yourself.
A traditional choice for many families.
A respectful and dignified alternative.
A simple, no service cremation.
About us
Our Candour purpose
Meaningful, environmentally responsible funeral services.
Planning
Steps to take when someone dies.
A guide for when a loved one is close to passing.
Guided support for you, every step of the way.
Helpful resources
Serene locations around Melbourne.
What to do when someone dies.
Thinking ahead for your loved one or yourself.
Steps to take when someone dies
Emergency Services will assist.
An emergency services officer will come to the home and verify the death.
Once the death has been verified we can arrange for your loved one’s care.
Contact their doctor as soon as possible.
The doctor may visit to verify the death. If they’re unavailable, they’ll tell you to phone for an ambulance.
The registered nurse or doctor will verify the death.
Take a short time to spend with your loved one or allow family members to gather.
The hospital will handle the verification and hold your loved one until the doctor provides the medical certificate for the cause of death.
We are available 24 hours a day, seven days a week, to provide assistance and support.