This Privacy Collection Notice describes how Candour Funerals Pty Ltd (ACN 682 145 982)  (we, us or our) collects and handles your personal information when you engage us for funeral services.

We collect personal information from you and from third parties (such as government agencies and hospitals) so that we can provide our funeral services and for related purposes set out in our Privacy Policy, available on our website (or on request). 

We may disclose this personal information to third parties, including our personnel, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy. We may store personal information overseas. Where we disclose your personal information to third parties, those third parties may also store, transfer or access personal information outside of Australia.

If you do not provide your personal information to us, it may affect our ability to do business with you.

Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process. 

If you have questions about our privacy practices, please contact us by email at ourteam@candourfunerals.com.au.

By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.